Who Are We? 
This year, NIC Technology, Inc. celebrates its 12th Anniversary, having served Pacific Northwest businesses since 1994. It is owned by Hal Perry who has provided IT services since 1984. Our pricing and support make it possible for small businesses to have a cost-effective primary resource to meet their information technology needs.
Our business is "small business." In most cases this means serving companies with 20 networked computers or less.
Our first instinct is to listen - we want to understand your business. While we
listen we mutually identify the best computing assets to support your business. Finally, we recommend and implement software and hardware solutions, that enable your business to operate with maximum effectiveness and efficiency.
What Do We Offer?
Proven State of the Art
Technology
Through continuous research we identify security, office management and
business management tools that are best of kind. We thoroughly test the tools
that we use and have extensive experience implementing them successfully.
Predictable Fixed Pricing
NIC Technology provides product, project and ongoing service contracts on a
fixed price basis. This allows the small business owner to accurately
predict and plan their computing costs. Prices are agreed upon in advance.
Once the scope of work is defined and mutually approved, jobs are completed at
that price, even if time needed to complete the job exceeds the number of hours
used to estimate the contract. This allows our clients to avoid the "cost
creep" that is characteristic of many technology projects.
Annual Support Contracts
Usually the companies we serve do not have their own IT department. NIC Technology, Inc. functions as
their virtual IT department. We offer annual, fixed price Service
Contracts which cover:
-
Consultation
and labor to repair computer and software problems
-
Annual
workstation cleaning
-
System
configuration reviews
-
Periodic
system status review and planning.
-
Priority
“business down” service.
-
Computer problem support (telephone or on-site) as needed.
-
Automated installation of Operating System and Line of Business
Service Packs as need
-
Labor to replace failed computer parts: includes backup and
recovery of data if possible.
-
Support,
as necessary, to install maintenance upgrades on major business software
packages
Service Contracts are
provided for systems that are initially at a "current" status as agreed between
the client and NIC Technology, Inc and have recommended security and disaster
recovery tools installed. Out of warranty hardware is purchased by the
client.
